Politique d’expédition
Shipping Policy
Order Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with your tracking information.
Shipping Times
Estimated delivery times:
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Canada: 5 to 10 business days
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United States: 5 to 12 business days
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International: 7 to 15 business days
Please note that delivery times are estimates and may vary depending on your location and external factors.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may offer free shipping promotions from time to time.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email.
You can use this number to track your package in real time.
Delays & Issues
We are not responsible for delays caused by:
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Shipping carriers
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Customs clearance
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Weather conditions
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Incorrect shipping information provided by the customer
If your order is significantly delayed, please contact us and we will do our best to assist you.
Incorrect Address
It is the customer’s responsibility to ensure that the shipping address is correct.
If an incorrect address is provided, we cannot guarantee reshipment or refund.
Lost or Stolen Packages
We are not responsible for lost or stolen packages confirmed as delivered by the carrier.
If this occurs, please contact the shipping carrier directly.
Contact
If you have any questions about your shipment, please contact us at: